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How To Order Our Products

If you are ordering from outside the United States, please contact your country's or region's distributor for a price quote or to make a purchase. If there is no distributor for your area, please check below ordering guideline, or send an e-mail to service@abbkine.com with any inquiry.

  • Online Order

    Our website supports online order. Firstly please search and choose your needed products, then press 'add to cart button' at the right side to purchase the products ahead.

  • Order offline

    Orders can be sent by directly email to service@abbkine.com or you can contact our distributors in your country.

Order procedure

  • Contact customer service

    If you are ready to place an order, please contact service@abbkine.com or customer service of your region, then you will be informed of the Item Number, Size, Delivery date, and Price in detail.

  • Confirm the P/I

    After you place an order, Pro-forma invoice(p/I) would be sent to you by email for you to check and confirm.

  • Pay the bill

    After you confirm the P/I, please pay the bill. On receipt of the payment, we would prepare the cargo immediately. Any changes of your order information, please inform our customer service for modification.

  • Goods delivery

    The goods will be delivered within three to five days on receipt of payment. The time of special detection item may be longer. We will contact you in advance if having any changes of delivery date or shipment to ensure the experiment will be operated as schedule.

About Payment

We accept bank transfer, Paypal, credit card as methods of payment.

If you place an order online, extra $80 transportation expense will be paid. Under current condition, we recommend you choose offline bank transfer or Paypal transfer to account@abbkine.com.

About shipping

We recommend you choose the following express company (FedEx, UPS, DHL, TNT, EMS) in which you have an account. You will be informed of the track information, the Shipment Number will be provided to you by email once having delivered the goods, so you can also track the order through the website of the express company. In this case, you only need pay cargo fee to us. You will responsible for transportation expense and local customer clearance fee.

On receipt of the goods, please check whether the reagent is complete. If the reagent is damaged, please remember to take pictures of the damaged product and contact us so that we can verify the information and solve the problem for you as soon as possible.